Shipping Information
ORDER PROCESSING
Although most orders are shipped within 2 business days or less, please allow up to 5 business days for processing. Holidays and high-volume periods may delay this process. Once an order is placed, it cannot be modified or cancelled.
TRACKING INFORMATION
1of1 processes orders from Monday through Thursday. Once your order has been shipped, you will receive an email confirmation with the shipping details and associated tracking number.
IMPORTANT NOTES
Delivery estimates are provided as guidelines only. Shipping times may be subject to delays due to customs, shipping destinations, and national holidays.
Please allow up to 12 business days before contacting us about your order. If you have not received your order within this timeframe, please contact us at [email protected]
RETURNED TO SENDER PACKAGES
If your package is not successfully delivered and is returned to 1of1 by the courier, we will contact you to issue a refund for the merchandise.
DELIVERY TIMEFRAMES
Standard shipping times are as follows:
United States: Approximately 14 days.
Europe and Asia: Approximately 7-14 days.
SHIPPING COSTS
We offer free shipping on all orders
*Please note that the timelines above apply after the order has shipped, not from the time you place the order. If your order includes a pre-ordered product and you select express shipping, express shipping will not speed up the ship date.*